Skip to content | Contact Us
logo
Search
Information for energy customers  »  Customer protection framework  »  Background to the Customer Assistance Policy  » 

Customer Assistance Policy - submissions

Submissions received in response to the consultation.

  • ActewAGL (PDF 1.1 MB)
  • AGL Energy Limited (PDF 2.4 MB)
  • Anglicare (PDF 1.5 MB)
  • Brian Lee (PDF 18 KB)
  • Chester Hill Neighbourhood Centre (PDF 389 KB)
  • Council of Social Service of NSW (NCOSS) (PDF 101 KB)
  • Council on the Ageing NSW (COTA NSW) (PDF 114 KB)
  • Country Energy (PDF 69 KB)
  • EnergyAustralia (PDF 377 KB)
  • Energy and Water Ombudsman (NSW) (PDF 202 KB)
  • Energy Retailers Association of Australia (PDF 43 KB)
  • Financial Counsellors Association of NSW (PDF 81 KB)
  • Integral Energy (PDF 20 KB)
  • Karen Henry (PDF 11 KB)
  • Lynne H. Smith (PDF 53 KB)
  • MS Australia (PDF 408 KB)
  • Origin Energy (PDF 35 KB)
  • Park and Village Service (PAVS) (PDF 178 KB)
  • Public Interest Advocacy Centre (PIAC) (PDF 262 KB)
  • Salvation Army (PDF 52 KB)
  • Toronto Assistance Centre (PDF 17 KB)
  • UnitingCare (NSW and ACT) (PDF 935 KB)
  • UnitingCare (Port Macquarie) (PDF 28 KB)
  • Energy homepage
  • Market reform
  • Information for energy customers
    • National Energy Customer Framework
    • Customer protection framework
      • Background to the Customer Assistance Policy
      • Customer hardship regulatory amendments
      • Submissions on draft NSW Hardship Regulatory Amendments
    • Choosing a supplier
    • Supplier performance
    • Rebates
    • Energy Accounts Payment Assistance (EAPA)
    • Saving energy
    • Energy Assistance Guide
    • Electricity sale and transfer of retail customers
    • Draft IPART report into 2012/13 electricity prices
  • Information for energy retailers
  • Electricity
  • Gas
  • Pipelines
  • Sustainable energy
Accessibility | Privacy | Copyright | Disclaimer | Feedback
NSW Government | jobs.nsw