Our services
Industry, Innovation, Hospitality & the Arts Division
Supporting business, industry, research and development, and investment. Making NSW a vibrant, dynamic and creative place to live, work and play.
The Industry, Innovation, Hospitality & the Arts Division supports businesses and industries to increase productivity, innovation, employment and investment growth in NSW.
The division competes nationally and internationally to win business and research and development (R&D) investment, bringing new technologies and skills to the state. It also facilitates the relocation, consolidation and expansion of major and strategic businesses and R&D facilities within NSW.
The division also encourages businesses to locate projects in regional areas by offering a mix of financial assistance programs and services directed to regional businesses and communities.
Industry, Innovation, Hospitality & the Arts consists of:
Arts NSW - incorporating Screen NSW, promotes and develops policies, programs and projects which support a sustainable, evolving and diverse arts and cultural sector relevant to the people and communities of NSW. Arts NSW also provides advice on how to sustain and develop arts and culture in the state and contribute to broader government policy objectives.
Innovation & Industry Policy - drives delivery of the NSW Government’s Economic Development Framework to encourage economic growth in key areas of the NSW economy and in regional NSW. Targeted industries include the digital economy, international education and research, manufacturing, professional services, the visitor economy and the creative industries. Innovation & Industry Policy also facilitates business, skilled and investor migration to NSW.
Investment & Export Services - is responsible for trade and investment strategies designed to support economic growth and job creation through:
- Promoting NSW capabilities in key industry sectors, markets and regions
- Attracting and facilitating new investment into the state
- Supporting NSW exporters to expand internationally; and
- Delivering services and programs that drive economic growth and job creation in regional NSW.
The Office of Liquor, Gaming and Racing - supports community safety and wellbeing by regulating and promoting responsible liquor, gaming, racing and charitable industry practice and the responsible management of events.
Strategic Policy & Chief Economist - plays a key role in helping the department achieve the NSW growth and productivity targets outlined in NSW 2021, through identifying productivity and growth opportunities across the economy as well as assisting the divisions in developing and prioritising programs to exploit those opportunities.
NSW Department of Primary Industries
Supporting diverse, profitable and sustainable food and fibre industries.
The NSW Department of Primary Industries (NSW DPI) within NSW Trade & Investment supports the development of innovative, diverse, profitable and sustainable food and fibre industries that create prosperity and contribute to a better environment through the sustainable use of natural resources.
NSW DPI consists of:
Agriculture NSW - works with agricultural industries, other collaborators and stakeholders to improve the profitability, sustainability and skills of the agriculture and private forestry sectors. Staff deliver research, development, extension, education and industry development programs in the fields of agricultural productivity, food security, climate, water and soil.
Biosecurity NSW - manages the risks posed by pests, weeds, diseases and chemicals to the economy, community and the environment, responds to emergencies and disasters, and manages animal welfare.
Business Services - delivers the strategic coordination and development of policy, media and communications, science and research support, planning, reporting and governance requirements to support the delivery of agreed departmental outcomes.
Fisheries NSW - develops, shares and protects the state’s fisheries resources through fisheries management, science and research, habitat protection and regulation. It includes the Marine Parks Authority.
Catchments & Lands - leverages state-owned Crown land by linking with other agencies, local government, the private sector and communities to provide social and economic outcomes for NSW. The Catchments Unit manages NSW and Commonwealth natural resource management investment programs, with 13 local Catchment Management Authorities ensuring that regional communities have a say in how natural resources are managed. The Soil Conservation Service specialises in environmental protection, rehabilitation and land management services to both rural and urban clients.
NSW Office of Water - leads policy and reform in sustainable water management for the state’s surface and groundwater systems and assists water utilities to provide urban water and sewerage services that benefit all NSW.
NSW Food Authority - ensures that food sold in the state is safe and correctly labelled and that consumers are able to make informed choices about the food they eat. It provides a single point of contact on food safety and regulation for industry, local government and consumers.
Office of Agricultural Sustainability & Food Security - spearheads the department’s approach to land use and balancing the existence of mining and petroleum, agriculture, food security and other industries in rural and regional NSW.
Resources & Energy Division
Securing, regulating and delivering the state's energy and mineral resource base.
The Resources & Energy Division has five key business units that work together to deliver policy, programs and compliance for the NSW Government across the minerals and energy sector. The division plays a key role in delivering the NSW Government’s priorities for economic growth under NSW 2021 by working to develop thriving resources and energy sectors for NSW.
Resources & Energy consists of:
Mineral Resources - facilitates profitable and sustainable mineral resources development, effective environmental management and safe and responsible mining and petroleum production.
Energy - promotes safe, secure and affordable energy supplies and competitive energy markets for the benefit of all NSW consumers.
National Policy & Sustainability - leads NSW’s response to national reforms under the Standing Council on Energy and Resources and initiatives to reduce greenhouse gas emissions, including biofuels and carbon capture and storage technology.
Mine Safety Performance - provides the framework and direction to industry to manage risks through consultation and safe systems. Mine Safety works closely with employers, employees, other government agencies and the community to promote best practice in the area of mine safety.
Investment Attraction & Development - focuses on attracting investment in NSW in the energy and resources sector by working closely with industry stakeholders both internationally and locally.
Office of Coal Seam Gas
The Office of Coal Seam Gas is responsible for regulation of coal seam gas matters within the scope of the Petroleum (Onshore) Act 1999.
Internal Services - Finance, Strategy & Operations Division
Providing cross-departmental services, leadership and coordination across a wide range of operational and strategic functions
The division develops, manages and advises on systems, infrastructure, policies and standards for the department in the areas of finance, procurement and administration, human resources, asset management, information and communication technology and legal services.
Corporate Communications & Strategy Branch facilitates department-wide planning, performance improvement and strategic communications and plays a lead role in translating Government priorities and industry needs into the department's policy and corporate agendas.
The Ministerial Liaison Office coordinates Ministerial and whole-of-government liaison and engagement.
Customer service charter
A copy of NSW Trade & Investment's Customer service charter is now available on our website.